WPFD Business Office Mailing:

WPFD Station #1

2810 Whispering Pine Rd.
Little Rock, Arkansas 72210

Business Phone/Fax #:

501-821-9320 (voice, voicemail, text/SMS, fax)

Department Email Address:

wpfd@sbcglobal.net

Public Meetings:

• Monthly Board Meetings are held on the third-Thursday of each month at 7 pm.  The meeting is held at our Station #2 building located at 25911 Kanis Road –  Little Rock, Arkansas 72223.

• Annual Public Meetings are held on the last-Thursday of each October at 7pm. This meeting is held at the Ferndale Extension Community Center Building at 27014 Kanis Road- Little Rock, Arkansas  72223.  Use this link if you need mapping or directions : Ferndale Extension Club Building

Communication with WPFD:

West Pulaski Fire Department is an emergency services organization that serves a defined service area in central Arkansas within parts of Pulaski, Saline and Perry Counties. 

General correspondence should be directed to

USPS mail

Email our business email (wpfd@sbcglobal.net) for questions, general information or requests for official reports from fire incidents.

Voice -business phone (501-821-9320) – Please listen to the recorded menu and choose the appropriate menu to reach on of our representatives for your specific need. If we are unavailable at the time you call we will do our best to return your call within 24 hours, Monday-Friday.

SMS Text – 501-821-9320 – If you choose to send a text message (SMS) to our business phone, we will reply usually during business hours, if available.  WPFD will not utilize text messaging campaigns or sell your personal information to third-party marketing vendors.  Please reserve use of this method for general questions or concerns. Do Not Use SMS Text Messaging for reporting of any emergency situation or dangerous condition. Please contact 911 for any emergency.

In-person at any of our public meetings or visit one of our fire stations or our business address at

WPFD Station #1

2810 Whispering Pine Road

Little Rock, Arkansas 72210. 

Requests for official documents (incident reports, fire inspection reports, and records requests (FOIA) should be made in writing via USPS Mail or by electronic requests to wpfd@sbcglobal.net.  Please note that a documentation fee of $15.00 may apply for any official records request and can be made payable by check to WPFD to our business mailing address at:

WPFD

Attn: Records Request

2810 Whispering Pine Rd.
Little Rock, Arkansas 72210

General communications from WPFD to callers acknowledging a written, voice, or electronic message may be returned in whichever form it was original sent by the requestor to be consistent and expedient. In some cases, voice/voicemail callers may receive text messages acknowledgement when possible to be expedient when no other follow-up is needed or expected or we were unable to reach you by voice or to leave a voice mail.  If you do not want SMS Messages or desire to opt-out of text messaging responses, you must clarify in your message that you require a live call response or written response from WPFD.  Simply reply with the word STOP in the SMS text message to halt all further communication using SMS Text.  We will direct responses in the manner you desire but you must advise us in writing or response to text/SMS messages that you wish to no further receive text messages from WPFD.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from West Pulaski Fire Department, from 501-821-9320 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 501-821-9320 or wpfd@sbcglobal.net. Mobile opt-in information is never shared with third parties.